{"id":12216,"date":"2026-10-08T16:05:31","date_gmt":"2026-10-08T14:05:31","guid":{"rendered":"https:\/\/www.spie-spectades.com\/?page_id=12216"},"modified":"2026-10-08T16:36:13","modified_gmt":"2026-10-08T14:36:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.spie-spectades.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Octave Attune EAM Services FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Find answers to common questions about Octave Attune EAM, formerly HxGN EAM, and the services offered by SPIE Spectades. We support organisations with implementation, consultancy, training and ongoing support, and help improve existing EAM environments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/i><\/span><\/i><\/span>What is Octave Attune EAM?<\/span><\/i><\/div>

Octave Attune EAM is enterprise asset management software for managing physical assets throughout their lifecycle. It brings together asset information, work orders, preventive maintenance, inventory and reporting. This helps organisations plan maintenance, track costs and make informed decisions about their assets. SPIE Spectades helps configure and use the platform to support your business processes.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>Is Attune EAM the new name for HxGN EAM?<\/span><\/i><\/div>

Yes. Attune EAM is the new name for HxGN EAM under the Octave brand. It continues the established EAM platform, with updated branding and ongoing product development. SPIE Spectades has experience with Infor EAM, HxGN EAM and Octave Attune EAM, and provides implementation, consultancy, training and support for the platform.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>Which Attune EAM services does SPIE Spectades provide?<\/span><\/i><\/div>

SPIE Spectades provides Octave Attune EAM software licensing, implementation, consultancy, support, Managed Services and training. We also help optimise existing EAM environments and offer additional solutions for specific operational needs. Our specialists support both new implementations and organisations looking to make better use of their current system.<\/p>

Attune EAM consultancy<\/a><\/span><\/span><\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>How does SPIE Spectades implement Attune EAM?<\/span><\/i><\/div>

We use a phased implementation approach, with iterative reviews during design and optimisation. Our consultants work with your team to align Attune EAM with your asset management goals and business processes. Our services cover system configuration, relevant modules and user adoption. Training helps your team prepare to use the system in daily operations.<\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>Can SPIE Spectades optimise our existing Attune EAM system?<\/span><\/i><\/div>

Yes. We help identify opportunities to improve configuration, workflows, data quality and the use of existing functionality. Our EAM Health Check reviews your current setup and highlights practical improvements, such as reducing duplicate data entry, simplifying work order processes or replacing Excel-based workarounds. You receive recommendations prioritised by impact and effort.<\/p>

EAM Health Check<\/a><\/span><\/span><\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>What Attune EAM support and Managed Services do you offer?<\/span><\/i><\/div>

Our Service Desk helps with functional questions, system configuration and operational issues. Customers can use the MySpectades portal to submit and track support requests. We also offer Managed Services with support agreements tailored to your organisation. The scope of assistance and service levels are agreed to reflect your business requirements.<\/p>

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<\/i><\/span><\/i><\/span>Does SPIE Spectades offer Attune EAM training?<\/span><\/i><\/div>

Yes. We provide standard and specialized Attune EAM training for beginners and experienced users. Topics include work order management, preventive maintenance, planning and scheduling, materials management and application management. Courses combine explanations with practical exercises in the system. Our training brochure provides details about the available courses, their content and duration.<\/p>

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<\/i><\/span><\/i><\/span>Can we use Attune EAM on mobile devices?<\/span><\/i><\/div>

Yes. Attune EAM supports mobile access, and SPIE Spectades offers Spectades Mobile for specific workflows, including inventory management and Permit to Work. The app is available for Android and iOS. For inventory tasks, users can select parts using barcodes or QR codes and issue or return them against a work order. We configure the app for your EAM environment.<\/p>

Spectades Mobile<\/a><\/span><\/span><\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>Which additional solutions can extend Attune EAM?<\/span><\/i><\/div>

We offer solutions for specific operational needs, including Spectades Planning & Scheduling for work and workforce planning, OpenCAD for linking technical drawings to asset information, and the Spectades Business Bridge Connector for integrating Beamex calibration software. Spectades Safety Blueprint supports standardised Permit to Work processes. Our team helps you select and implement the solutions that fit your requirements.<\/p>

Attune EAM solutions<\/a><\/span><\/p><\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>How can we request an Attune EAM demo?<\/span><\/i><\/div>

Contact SPIE Spectades through our website to discuss a demo of Attune EAM or one of our additional solutions. Tell us about your current system and the processes you want to improve, such as maintenance planning, inventory management or Permit to Work. This helps our team discuss relevant functionality and the services that could support your organisation.<\/p>

Contact SPIE Spectades<\/a><\/span><\/span><\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Octave Attune EAM Services FAQ Find answers to common questions about Octave Attune EAM, formerly […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-12216","page","type-page","status-publish","hentry"],"yoast_head":"\nAttune EAM Services FAQ - SPIE Spectades<\/title>\n<meta name=\"description\" content=\"Explore Octave Attune EAM services from SPIE Spectades, including implementation, consultancy, support, training and practical EAM add-ons.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spie-spectades.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attune EAM Services FAQ - SPIE Spectades\" \/>\n<meta property=\"og:description\" content=\"Explore Octave Attune EAM services from SPIE Spectades, including implementation, consultancy, support, training and practical EAM add-ons.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.spie-spectades.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"SPECTADES\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-08T14:36:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.spie-spectades.com\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.spie-spectades.com\\\/en\\\/faq\\\/\",\"name\":\"Attune EAM Services FAQ - 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